{"data":{"job_id":"f1dca105-9813-445a-b896-7dc98c2612c9","membership":"included","merged_into_job_id":null,"currentness":"current","stale":false,"company_id":null,"employer_name":{"state":"extraction_failed","postingIds":["7968fc904fee5fbdf8bf2a2f7b14920a5085c4d81e2cdaf77b487006b7d8c31a"]},"title":{"state":"known","value":"Healthcare Customer Service Representative","postingIds":["7968fc904fee5fbdf8bf2a2f7b14920a5085c4d81e2cdaf77b487006b7d8c31a"]},"description":{"state":"known","value":"Join a dedicated healthcare team committed to supporting patients with compassionate, reliable service and seamless assistance across multiple channels. As a customer service representative, you will be responsible for providing exceptional customer service to patients. You will be taking primarily inbound calls (outbound calling also a function of the job as needed) and assisting with refilling medications, checking on referrals, sending messages to their doctors, and confirming appointments.\n\nThis is a remote position for those that reside in = AL, GA, ID, IA, IN, KS, LA, MI, MS, NV, NC, ND, OH, OK, PA, SC, SD, TX, TN, UT, VA, WV, WI, WY\n\nQualifications\n1 year of customer service or customer support experience\n\n1 year of previous call center or office background experience required\n\nPrevious remote work from home experience a plus\n\nQuick learner and able to work independently\n\nStrong phone and verbal communication skills along with active listening\n\nExcellent attention to detail\n\nMust be 18 years of age\n\nA background check applicable with state and federal laws will be required\n\nResponsibilities\nManage large amounts of inbound calls in a timely manner\n\nAssist customers with refilling their medication, checking on referrals, sending messages to their doctors and/or confirming their appointment.\n\nSubmit the form to show documentation of the call.\n\nMultitask using several screens and programs during patient/customer interactions\n\n.One must be able to type and talk at the same time in order to document the call.\n\nAccess company and client resources provided to accurately handle the call\n\nSkillfully change from one task to another without loss of efficiency or composure\n\nMust be able to be empathetic to the patient and their needs.\n\nBe available at your desk, maintaining punctuality and attendance at all scheduled times\n\nRemain positive and professional in all customer interactions\n\nFlexibility to cross train as requested\n\nPay & Benefits\nStarting pay - $14/hour, plus shift differential (extra $1/hr nights & wkds)\n\nWork hours - Set shift 11:00am-7:30 pm (CST) ; Work Days - Mon-Fri\n\nPaid Training - typically 2 weeks from 10:00am-6:30pm (CST)\n\nStatus - Full Time / 40 hours per week\n\nEquipment Provided\nEquipment will be shipped to you for full time employees.\n\nMust have verified internet service(secure, reliable and dedicated high speed is required to support business needs) and an established dedicated work area (desk, chair, electrical outlet, direct LAN connection.)\n\nThe above statements are intended to describe the general nature and level of work and are not intended to be an exhaustive list of all responsibilities, duties, and skills required of the job","postingIds":["7968fc904fee5fbdf8bf2a2f7b14920a5085c4d81e2cdaf77b487006b7d8c31a"]},"work_arrangement":{"state":"known","value":"remote","postingIds":["7968fc904fee5fbdf8bf2a2f7b14920a5085c4d81e2cdaf77b487006b7d8c31a"]},"locations":[{"state":"known","value":{"city":"Tulsa","region":"US-OK","country":"US"},"postingIds":["7968fc904fee5fbdf8bf2a2f7b14920a5085c4d81e2cdaf77b487006b7d8c31a"]}],"job_first_seen_at":"2026-09-23T13:47:41.575Z","curated_at":"2026-09-27T08:40:49.481Z","job_updated_at":"2026-10-08T06:01:19.171Z","postings":[{"posting_id":"7968fc904fee5fbdf8bf2a2f7b14920a5085c4d81e2cdaf77b487006b7d8c31a","board_id":"lever","source_posting_id":"626284d0-8190-406c-9b50-f335a95db714","posting_status":"listed","posting_url":{"state":"known","value":"https://jobs.lever.co/getfivestar/626284d0-8190-406c-9b50-f335a95db714","postingIds":["7968fc904fee5fbdf8bf2a2f7b14920a5085c4d81e2cdaf77b487006b7d8c31a"]},"application_url":{"state":"known","value":"https://jobs.lever.co/getfivestar/626284d0-8190-406c-9b50-f335a95db714/apply","postingIds":["7968fc904fee5fbdf8bf2a2f7b14920a5085c4d81e2cdaf77b487006b7d8c31a"]},"location":{"state":"known","value":{"city":"Tulsa","state":"Oklahoma","remote":true,"country":"US","alternatives":[{"raw":"Tulsa, Oklahoma","city":"Tulsa","state":"Oklahoma","remote":true,"country":"US"}]},"postingIds":["7968fc904fee5fbdf8bf2a2f7b14920a5085c4d81e2cdaf77b487006b7d8c31a"]},"pay":{"state":"known","value":{"max":14,"min":14,"ranges":[{"max":14,"min":14,"currency":"USD","interval":"hour"}],"currency":"USD","interval":"hour"},"postingIds":["7968fc904fee5fbdf8bf2a2f7b14920a5085c4d81e2cdaf77b487006b7d8c31a"]},"title":{"state":"known","value":"Healthcare Customer Service Representative","postingIds":["7968fc904fee5fbdf8bf2a2f7b14920a5085c4d81e2cdaf77b487006b7d8c31a"]},"employer_name":{"state":"extraction_failed","postingIds":["7968fc904fee5fbdf8bf2a2f7b14920a5085c4d81e2cdaf77b487006b7d8c31a"]},"description":{"state":"known","value":"Join a dedicated healthcare team committed to supporting patients with compassionate, reliable service and seamless assistance across multiple channels. As a customer service representative, you will be responsible for providing exceptional customer service to patients. You will be taking primarily inbound calls (outbound calling also a function of the job as needed) and assisting with refilling medications, checking on referrals, sending messages to their doctors, and confirming appointments.\n\nThis is a remote position for those that reside in = AL, GA, ID, IA, IN, KS, LA, MI, MS, NV, NC, ND, OH, OK, PA, SC, SD, TX, TN, UT, VA, WV, WI, WY\n\nQualifications\n1 year of customer service or customer support experience\n\n1 year of previous call center or office background experience required\n\nPrevious remote work from home experience a plus\n\nQuick learner and able to work independently\n\nStrong phone and verbal communication skills along with active listening\n\nExcellent attention to detail\n\nMust be 18 years of age\n\nA background check applicable with state and federal laws will be required\n\nResponsibilities\nManage large amounts of inbound calls in a timely manner\n\nAssist customers with refilling their medication, checking on referrals, sending messages to their doctors and/or confirming their appointment.\n\nSubmit the form to show documentation of the call.\n\nMultitask using several screens and programs during patient/customer interactions\n\n.One must be able to type and talk at the same time in order to document the call.\n\nAccess company and client resources provided to accurately handle the call\n\nSkillfully change from one task to another without loss of efficiency or composure\n\nMust be able to be empathetic to the patient and their needs.\n\nBe available at your desk, maintaining punctuality and attendance at all scheduled times\n\nRemain positive and professional in all customer interactions\n\nFlexibility to cross train as requested\n\nPay & Benefits\nStarting pay - $14/hour, plus shift differential (extra $1/hr nights & wkds)\n\nWork hours - Set shift 11:00am-7:30 pm (CST) ; Work Days - Mon-Fri\n\nPaid Training - typically 2 weeks from 10:00am-6:30pm (CST)\n\nStatus - Full Time / 40 hours per week\n\nEquipment Provided\nEquipment will be shipped to you for full time employees.\n\nMust have verified internet service(secure, reliable and dedicated high speed is required to support business needs) and an established dedicated work area (desk, chair, electrical outlet, direct LAN connection.)\n\nThe above statements are intended to describe the general nature and level of work and are not intended to be an exhaustive list of all responsibilities, duties, and skills required of the job","evidence":["source description HTML is a partial formatting fragment; the complete source description was preserved"],"postingIds":["7968fc904fee5fbdf8bf2a2f7b14920a5085c4d81e2cdaf77b487006b7d8c31a"]},"work_arrangement":{"state":"known","value":"remote","postingIds":["7968fc904fee5fbdf8bf2a2f7b14920a5085c4d81e2cdaf77b487006b7d8c31a"]},"source_posted_at":"2026-09-22T18:46:45.382Z","first_seen_at":"2026-09-23T13:47:41.575Z","last_completed_fetch_at":"2026-10-06T14:05:50.652Z","latest_application_check":null,"source_data":{"sourceType":"lever","availability":"listed","employmentType":"Full Time","sourcePostedAt":"2026-09-22T18:46:45.382Z","sourceUpdatedAt":null,"jobLocationType":"remote"},"source_rights":{"rights_record_id":"ats:lever:jobs-api-list:global","terms_verdict":"unclear","conditions":null,"attribution_required":null,"attribution_text":null,"attribution_link":null},"source_type":"lever","source_class":"ats","employment_type":"Full Time"}]},"snapshot_watermark":"2026-10-08T08:01:59.931Z"}